BG大游(集团)唯一官方网站

Service concept:
The product attentively, love to serve! Rich, let the customer a better future!

After sales policy:
1,the products and services: thank you for purchasing use rich sewing equipment products. Rich sewing machine with innovation drive technology, to manufacture quality, trusted by the quality, in order to improve the value of product brand philosophy, int-term to the market and the needs of customers, for customers to provide professional installation and using guidance, technical service and maintenance on a regular basis.

2,return the goods:

Requirements:
Customers after receiving the product, if there are performance of the machine fault, can choose to refund within 7 working days, change and repair services.

Customers after receiving the product, if there are performance of the machine fault, 30 working days can choose to change, repair services.

During use, electronic products, parts and so on a single problem, support local parts replacement and maintenance, does not support the product return.

Computer use 30 working days from the customer to tear open outfit, third-party maintenance, artificial damage does not support return operation, support for maintenance, if serious charge.

Process:
Sewing machine has been sent to install and use, the customer first contact to buy stores sales center (rich al) requirements, after-sales personnel after examination, the personnel fault, damage the machine performance to return. For human error caused the product, packaging, depreciation, etc., the corresponding loss of charge and freight.

3,maintenance services, within 1 year from the date of purchase, if sewing machine appear non-artificial damage operation, can enjoy free warranty service.

4,service hotline: 400-8161-277

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